Monday, April 11, 2011

Inverviews and Nonverbals

By Cristina Byrne

Congratulations! Spending days, weeks or possibly months of looking for the right job has finally paid off, and you’ve been asked to come in for an interview. No matter how good you look on paper, appearance is what matters. From how you treat each member of the interview team, to what you wear, say or do not say during the interview is noted and taken into account in the hiring process.

There is a considerable amount of evidence that nonverbal behavior plays an important role in influencing interview impressions and hiring decisions. The reason facial expressions are important is because most facial expressions are automatic and involuntary. When you feel surprised for instances your face simply shows it. You are unconsciously giving off changing facial expressions. To a large extent the face is a mirror of the soul. Whether the interviewees smile is synthetic or real, we are often faced with minimal information about them. In consequence the interview team has to rely on brief observations of their behavior.


Studies prove that authentic smiles are perceived as more spontaneous, genuine and attract more positive ratings than would fake smiles or neutral expressions. In general, interviewees displaying dynamic authentic smiles were evaluated more favorably than those who showed fake smiles or neutral expressions. These ratings were based off the job attributes, traits, and some of the expression characteristics presented in the interview process. (Krumhuber, Manstead, Cosker, Marshall, Rosin, 2008).

So remember next time you go into a job interview, no matter how good you look on paper, your nonverbal behaviors will be taken into account in the hiring process.

Krumhuber, E., Manstead, A. S., Cosker, D., Marshall, D., & Rosin, P. L. (2008, November 4). Effects of Dynamic Attributes of Smiles in Human and Synthetic Faces: A Simulated Job Interview Setting. J Nonverbal, 1-15. doi:10.1007/s10919-008-0056-8

http://www.youtube.com/watch?v=eNa2R1WMRKA

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